Questions, comments or tell us what you think and ways we can improve. Revolutionary or simple – we want to hear it so we can ensure we are meeting your needs.
How to Contact Us:
24 x 7 Phone Banking
Credit Card Inquiries
(877) 602-9024 or login to your Novation account through eBranch
To report a lost or stolen credit card :
(877) 602-9024 or
(605) 782-3538 outside U.S.
To report a lost or stolen VISA® Debit Card :
(800) 472-3272 – 24 hours a day, 7 days a week
To change the PIN on your Novation VISA® Debit, ATM or HSA Card :
(800) 992-3808 – 24 hours a day, 7 days a week
Communication Center :
For your protection and privacy, simply login to eBranch to send your questions and comments – these will be submitted to us over our secure server.
For Change of Address :
Simply login to eBranch and use the Message Center to send your updated information. You can also call us at (800) 369-6628 or stop by your local branch.
To Apply for a Loan 24x7:
Call : (800) 369-6628
Click : Apply Now
Visit : 3M Center, Oakdale or Hutchinson