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Start a Video Banking Call 

To schedule a Video Banking Call, click here.

 

Call Us: (800) 369-6628

Lost/Stolen Card
Debit Card: (866) 541-2711
Credit Card: (866) 583-4050

Activate or Reset PIN Card
Debit Card: (866) 985-2273
Debit Card (outside U.S.)(531) 262-5314 
Credit Card (activation)(800) 631-3197 
Credit Card (set PIN): (888) 886-0083

Fax Us: (651) 739-0648

Email Us
Secure Email: log in to eBranch and choose Support or within Mobile Banking choose More
General Inquiries: info@novation.org (DO NOT send any personal/account information for security reasons)

Inform Us—Change of Address
log in to eBranch and choose My Settings to update your Contact Information

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